Authorized Business Partners With:

Business Communications Manager (BCM) Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more. BCM450 Business Communications Manager 450 is an award winning all-in-one, affordable platform for converged voice and data communications; ideal for medium-sized businesses and branch offices with up to 300 users. Business Communications Manager 450 provides best in class industry capabilities including advanced unified communications (UC) such as InTouch (federated presence), FindMe/FollowMe and Message Forwarding that connect people faster and improve collaboration. Unified Messaging, Meet-Me Conferencing, Computer Telephony Integration (CTI) and Intelligent Contact Centre functionality provide your business with a competitive edge in an environment where speed and simplicity are integral to success. Additional robust telephony features include SIP Trunking, voice messaging, IP networking, Internet access, as well as your choice of mobility and IP telephony solutions. With Business Communications Manager 450's easy-to-use and highly flexible architecture, SMBs can obtain productivity, cost-savings and the investment protection critical to success in today's business environment. Internet Telephony magazine awarded the 2008 Internet Telephony Excellence Award to the BCM450 BCM50 Business Communications Manager 50 (BCM50) is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 users, yet scalable to serve more than 40. The Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers with skills-based routing, and IP telephony.  With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations. Customer Interaction Solutions magazine awarded the 2007 TMC Labs Innovation Award to the Nortel Business Communications Manager 50. Features & Benefits IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls. Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users. Call Center Applications combine the reach of the Web with personalized agent interaction and customer support. Wireless Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures. Hybrid Environment leverages existing investments in Meridian, Norstar and Communication Server 1000 systems, offering a future-proof migration strategy. Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop. Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year. Centralized Voice Mail and Management The networking capabilities of IP telephony make centralized applications for messaging and management more cost effective than ever before. Enterprises receive the benefits of standard greetings, global administration, and a common interface across their network.

	410.793.3824 301.261.3048 800.9GO.DELTA Home | Voice Solutions | Data Solutions | Convergence Services | Contact Us | Inquiry | Corporate Background ©Copyright 2000-2010 Delta Telephone & Cabling, Inc.