Enterprises of all sizes depend on Avaya for unified communications that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.
Avaya also offers an open software platform for quickly developing multi-vendor Unified Communications and Communications Enabled Business Process (CEBP) applications. Avaya provides solutions and supporting services directly and through its channel partners.
Unified Communications and Interoperability (a Look Beyond the Rhetoric)
Unified Communications integrates multiple modes and applications to improve productivity, collaboration, and business processes. To deliver full potential, Unified Communications requires interoperability to make disparate applications and services work together. Learn how Avaya builds true multi-vendor solutions and about our holistic approach to infrastructure, access, unified experiences, and communication-enabled business processes.
Accelerating UC with an Enterprise wide Architecture
This Yankee Group report defines unified communications and the business needs that drive a UC solution. It raises awareness of the challenges associated with UC deployment and then defines what a new architecture should look like.
Avaya Unified Communications solutions are:
Seamlessly integrated: Reply to email with your voice. Turn an IM into a conference call. Answer your desk phone from the airport. No matter how, where, or when you communicate, you’ll have seamless access to the same familiar interfaces and corporate resources.
Productivity focused: When communications tools work together, you get more done. Take the Avaya Flare™ Experience―you use the same interface to collaborate real-time across all your tools, including desktop video, social media, conferencing, and more.
Vendor-neutral: Unified Communications unifies systems, devices and applications from multiple vendors. We support open standards and robust interfaces with third-party products, for lower costs and improved flexibility. Our core communications platform, Avaya Aura®, leverages SIP architecture to simplify networks and connect users at every location regardless of endpoint infrastructure.
Reliable and secure: Our solutions have been used for years by organizations from small businesses to the Fortune 500.
