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Links to Products
Links to Brochures & User Guides
Convergence Revealed!
Convergence is the merging of voice and data technologies to accomplish
specific telecommunication goals. Typically these goals are financial
in nature with the benefit of increased functionality and efficiency.
Some of these technologies include:
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Voice
over IP - Backbone
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Voice
over IP - PBX
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Voice
over Frame-Relay
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Unified
Messaging
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Server
based PBX
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The
following examples help to explain these technologies, illustrate methods of
implementation, and define what business objectives can be met.
Example 1:
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Objectives:
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Reduction
or elimination of long distance charges for inter-office calling.
Make inter-office calling easier to enhance communication within the
organization.
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Situation:
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Both
offices are currently using phone systems. There is a Frame-Relay
private network in place. Long Distance usage is 10,000 minutes per
month between offices at $0.07 per minute.
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Solution:
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Utilize
the frame relay network to route calls between offices by equipping the
existing frame relay router with facilities to connect the phone systems.
This results in the elimination of long distance charges for
communication between offices.
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DIAGRAM
1
Example
2:
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Objectives:
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Purchase
a new voice communications system. Take advantage of the most
up-to-date technology. Make administration as easy as possible.
Provide for home office users.
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Situation:
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The
corporate office and the home office both have internet access. The
employer would like to offer the option of telecommuting because the home
office user can be just as productive at home as at the corporate office.
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Solution:
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Install a
Voice Over IP-PBX. Using Internet Protocol as the means of
connectivity to the corporate phone system makes voice communications
simple and extremely flexible. Because all call routing functions are
associated with the IP phone, all extension specific programming follows
the IP phone making moves and changes Plug And Play.
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DIAGRAM
2
Example
3:
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Objectives:
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Increase
employee productivity by providing a convenient method of retrieving voice
mail messages, email and faxes from a single location.
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Situation:
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Employees
must call into voice mail to retrieve voice mail messages. Employees
have to obtain internet connectivity to retrieve email messages.
Office personnel hand deliver paper faxes to employees.
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Solution:
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Deploy a
unified messaging server and a fax server that will integrate with your
email client. Employees can now receive multimedia voice mail and faxes
through their existing email service. Furthermore, the unified
messaging system can read  emails, play voice mail messages
and instruct the unified messaging system to send faxes anywhere, thus
increasing productivity and convenience for traveling employees as well as
office personnel.
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DIAGRAM
3
Please Use the following
links to access product information:
 Avaya
IP Office
Business
Communication Manager (BCM)
Communications
Server 1000
Nortel IP Telephones
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