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Links to Products
Links to Brochures & User Guides
Convergence Revealed!
Convergence is the merging of voice and data technologies to accomplish
specific telecommunication goals. Typically these goals are financial
in nature with the benefit of increased functionality and efficiency.
Some of these technologies include:
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Voice over IP - Backbone
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Voice over IP - PBX
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Voice over Frame-Relay
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Unified Messaging
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Server based PBX
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The following examples
help to explain these technologies, illustrate methods of implementation, and
define what business objectives can be met.
Example 1:
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Objectives:
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Reduction or elimination
of long distance charges for inter-office calling. Make inter-office
calling easier to enhance communication within the organization.
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Situation:
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Both offices are
currently using phone systems. There is a Frame-Relay private network
in place. Long Distance usage is 10,000 minutes per month between offices
at $0.07 per minute.
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Solution:
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Utilize the frame relay
network to route calls between offices by equipping the existing frame
relay router with facilities to connect the phone systems. This
results in the elimination of long distance charges for communication
between offices.
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DIAGRAM
1
Example 2:
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Objectives:
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Purchase a new voice communications
system. Take advantage of the most up-to-date technology. Make
administration as easy as possible. Provide for home office users.
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Situation:
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The corporate office and
the home office both have internet access. The employer would like to
offer the option of telecommuting because the home office user can be just
as productive at home as at the corporate office.
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Solution:
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Install a Voice Over
IP-PBX. Using Internet Protocol as the means of connectivity to the
corporate phone system makes voice communications simple and extremely
flexible. Because all call routing functions are associated with the IP
phone, all extension specific programming follows the IP phone making moves
and changes Plug And Play.
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DIAGRAM
2
Example 3:
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Objectives:
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Increase employee
productivity by providing a convenient method of retrieving voice mail
messages, email and faxes from a single location.
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Situation:
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Employees must call into
voice mail to retrieve voice mail messages. Employees have to obtain
internet connectivity to retrieve email messages. Office personnel
hand deliver paper faxes to employees.
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Solution:
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Deploy a unified
messaging server and a fax server that will integrate with your email
client. Employees can now receive multimedia voice mail and faxes through
their existing email service. Furthermore, the unified messaging
system can read  emails, play voice mail messages and instruct the
unified messaging system to send faxes anywhere, thus increasing
productivity and convenience for traveling employees as well as office
personnel.
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DIAGRAM
3
Please Use the following links to
access product information:
Business Communication Manager (BCM)
Nortel Communications Server 1000 / Succession
Nortel IP Telephones
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